People Business Partner - On Demand Services

About the Role

As our People Business Partner for the GoTo - Corporate team, you'll be a seasoned and strategic People and Culture (PAC) thought partner to a specific set of Corporate functions. Like a superhero, you'll trade between business imperatives and the needs of our GoTroops, contributing hands‑on efforts at the strategic level in partnership with relevant client groups, mostly at the executive rank and above. Starting as an individual contributor, your role may evolve into leading a team of one or more People Business Partners down the road. You'll get ample opportunity to work on a variety of global projects, acting as a thought‑leader by sharing your knowledge, experience, and people‑related best practices among the broader PAC team across the Gojek ecosystem.

What You Will Do

• Build and maintain effective partnerships with leaders, serving as a credible and valued thought partner, and contributing to strategic conversations with senior leadership, ensuring it's aligned with business priorities
• Serve as a trusted liaison for managers and employees in your client groups, providing expert guidance, support, and data accuracy.
• Provide PAC programmatic partnership on cyclical, COE-driven initiatives (e.g., engagement survey analysis, communication, and planning execution; mid-year and year-end pay and promotion planning; talent management; performance reviews)
• Advise on organizational design to optimize for business outcomes in a dynamic, matrixed environment.
• Act as the subject matter expert within your scope, anticipating challenges, addressing unforeseen events, and implementing proactive solutions.
• Partner with leaders on strategic change initiatives, including team engagement, integration, and growth transformations.
• Oversee the delivery of business solutions, ensuring timeliness, strategic alignment, and excellence in quality
• Act as the Project Management lead in delivering HR related business projects

What You Will Need

About the Team

The Corporate People Business Partner (PBP) team is based in Jakarta, Indonesia. Our goal is to ensure our Corporate PBP team is best positioned to deliver exceptional work, and is optimally structured to ensure GoTo meets or exceeds its ambitious set of business objectives.

Each PBP team member partners with at least one Executive‑level leader in areas such as organization, design, effectiveness, workforce planning, change management planning & intervention, talent management, and delivery of COE / PBP co‑created cyclical programs (e.g. pay and promotion cycle, engagement surveys, and talent reviews). This is a bona fide PBP role, with a need for strategic partnering & influencing the stakeholder in their portfolio.

This is also an extremely exciting time for our team given our vast growth, our market positioning, and where we are on our PAC roadmap.

As a new team member, you can expect a highly‑supportive environment where you will be able to leverage your experience to make a real and measurable difference to GoTo’s organizational and leadership efficacy. You’ll have plenty of autonomy and help when you need it. We don’t expect everything to be smooth sailing and fall perfectly into place, especially given how quickly we are scaling and how fast things can change. So, if you have the resilience and growth mindset to help us scale towards making GoTo the #1 place to work in the region, we’d love to hear from you.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress” by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on‑demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms. It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on‑demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial (“GoTo”) only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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