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ASTON Malang Hotel & Conference Center-Finance Controller (HOD)

Archipelago InternationalMalang, East Java, Indonesia

30+ hari yang lalu

Jenis pekerjaan

Quick Apply

Uraian Tugas

Ready to take on a challenging and rewarding role in Finance? Join our team and make a difference in the hospitality industry!

Job Requirements :

Ready to be placed at ASTON Malang Hotel & Conference Center, East Java .
Min. Education Bachelor Degree.
Min 2 years of experience in a similar role.
Have Experience working in the hotel Industry is a plus.
Demonstrated ability to lead and inspire teams, foster a positive work environment, and drive the Finance team.
Experience in handling finance activities in the hotel

Job Descriptions : Administration

To develop, implement, maximise, monitor and evaluate the hotels Accounting Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue generating departments.

To ensure Accounting activities are aligned with the Corporate Accounting Strategy and Hotel Actions have been implemented where appropriate.

To represent the Accounting function on the hotel's Executive Committee.

To oversee the preparation and update of individual Departmental Operations Manuals.

To conduct regular divisional communications meetings and ensure departmental briefings and meetings are effective and conducted as necessary.

Customer Service

To monitor that all hotel employees deliver the brand promise and provide exceptional guest service at all times, providing positive and constructive feedback as necessary to the respective Head of Department

To ensure Accounting employees also provide excellent service to internal customers in other departments as appropriate.

To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.

Financial

To maximise employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business and expectations of the guests.

To coordinate preparation of the Annual Business Plan.

To strategically analyse business performance to facilitate accurate and meaningful forecasting, involving the respective Heads of Department as appropriate.

To proactively manage all the marketing resources and funds, and control departmental costs, working through the respective Heads of Department as appropriate.

To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information

Marketing

To manage all hotel brand contacts including all sales and marketing communications, to enforce and maintain the hotels brand positioning and concept outlined in the hotels Annual Business Plan.

To prepare, utilise and update an Annual Marketing Plan, delegated as necessary by division and / or department.

To oversee all sales strategy, tactic, and action implementations, complying with the Smart Selling approach, in order to create a strong and disciplined Sales Team who achieve their sales goals.

To implement the strategic marketing process, maximising the available marketing data including hotel database, Marketing Portal, Competitive Intelligence, in order to make sound decisions.

To constantly monitor and evaluate local, national and international market trends, and the competitor hotels and restaurants initiatives, in order to make sure the hotels marketing and operations remain competitive and cutting edge.

To manage integrated marketing communications, including hotel advertising, promotions, collateral, and e-marketing, making sure that they are targeted, effective in producing a reasonable ROI, within budget, and comply with AII brand standards, policies and procedures.

To oversee marketing communications, e-marketing, and public relations activities to support the objectives outlined in the Annual Marketing Plan.

To manage weekly yield meetings and monthly strategic meetings to develop and adjust marketing strategies and short term pricing and channel tactics.

To be aware of community, business, political and social factors that may affect the hotels financial performance.

To review the reports and analysis compiled by the Marketing Manager - Strategy / Marketing Analyst, and discuss strategies, opportunities and threats within the division, and with the relevant Heads of Department.

To ensure the best use is made of technology and business intelligence tools, and that data is clean.

Operational

To direct and coordinate all accounting activities and to communicate these activities throughout the hotel.

To work with operational departments based on the results of the Consumer Audit and to support appropriate changes.

To work closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

To make sure accounting employees work in a supportive and flexible manner with other departments, in a spirit of We work through Teams.

To review and evaluate the effectiveness of accounting activities and adjust as necessary to achieve or exceed the objectives.

To ensure all contracts signed by or on behalf of the accounting Department follow the established hotel policies and procedures.

Other Duties

To maintain strong, professional relationship with relevant representatives from competitor hotels, business partners and other organisations.

To respond to changes in the accounting function as dictated by the industry, company and hotel.

To read the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.

To attend training sessions and meetings as and when required.

To carry out any other reasonable duties and responsibilities as assigned.