Food & Beverage Divisional Trainer

Food & Beverage Divisional Trainer

Grand Hyatt Grand Hyatt Bali ID - BaliAdministrativeEntry Level ManagerFull-timeReq ID : BAL002642Local

Summary

Now we are looking for a dynamic, outgoing, and enthusiastic – Food & Beverage Divisional Trainer with a strong background and experience in Food and beverage for Hospitality and a passion for sharing knowledge, coaching, and Learning and development to join our energetic, enthusiastic and passionate team at Grand Hyatt Bali.

The Food & Beverage Divisional Trainer will be responsible for developing training materials and conducting sessions to enhance the skills and knowledge of food and beverage employees.

As a Food & Beverage Divisional Trainer, you will be reporting directly to the Assistant Director of Food & Beverage and below are some of the key responsibilities :

• Implement comprehensive training programs for various roles within the food and beverage department
• Ensuring they align with Hyatt's standards and brand values.
• Develop and deliver training programs to enhance guest service, focusing on interpersonal skills, guest engagement, and problem-solving, consistent with Hyatt's renowned service standards.
• Deliver engaging and informative training sessions to employees.
• Fostering a culture of continuous improvement and service excellence.
• Maintain a strong focus on product knowledge, service standards, and guest interaction
• Collect and analyses feedback from Manager & employee to measure the effectiveness of training programs.
• Make data-driven adjustments to continuously improve training.
• Monitoring and assessing staff performance to maintain consistent, high-quality food and beverage service.

Qualifications