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Service Engineer (Makassar Area)

Service Engineer (Makassar Area)

Esco Lifesciences GroupPt Esco UtamaSouth Tangerang City, Indonesia
19 hari yang lalu
Uraian Tugas

Job Description

  • Field service support for Esco products
  • Handle all breakdown calls in the earliest response time
  • Ensure a high level of customer satisfaction and effectively manage customer expectations
  • Prepare field service reports and related documentation.
  • Monitors repairs and maintenance activities to ensure operational efficiency and to target required hours for machine repair
  • Responsible for decisions when to instigate the escalation process in order to resolve a customer concern / issue.
  • Perform troubleshooting, commissioning, and certification of units promoted
  • Provides effective teamwork, building a strong relationship with customer contacts
  • Carry out hands-on training for field service organizations internationally when needed

Job Requirements

  • Diploma or Degree in Electromedical Engineering
  • With at least one year working experience in equipment repair and troubleshooting
  • Good command of spoken and written English is a plus point
  • Good analytical and problem-solving skills
  • Willing to travel locally and abroad
  • Willing to be placed in Makassar
  • Buat peringatan pekerjaan untuk pencarian ini

    Service Engineer • Pt Esco UtamaSouth Tangerang City, Indonesia