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Operations Manager

Operations Manager

TalentvisIndonesia
19 hari yang lalu
Uraian Tugas
  • Bachelor Degree or equivalent in Logistics or Engineering with minimum 5 years of warehouse operations in a supervisory capacity
  • Strong leadership skills, initiative and communication (English and Thai, written and verbal) skills
  • Knowledge of various operating, purchasing, parts ordering and inventory management systems
  • Continuous improvement experience focused on productivity, quality, cost reduction, experience in LEAN or Six Sigma implementation is ideal.
  • Familiar with SAP or equivalent Warehouse Management System.
  • Proficiency in MS Office applications is essential with advanced skills in Excel and ideally knowledge of Access.
  • Outbound export shipping

    • Plan and communicate for export container / airfreight booking with all relevant parties.
    • Set a clear packaging and container loading plan and monitor export packaging output to ensure export container availability at PDC in a timely manner.
    • Container vanning plan.
    • Update and report export packaging progress, issues and work closely with operations team and client to resolve the issue in a proactive manner.
    • Customer Liaison Management

    • Executing the Customer Liaison Management (CLM) function.
    • Handle Dealers inquiry (stock status & order status)
    • Accesses Panda system on matters pertaining to orders and outgoing shipments.
    • Perform order processing, invoicing, monitoring & follow up for on-time order completion
    • Release of Pick Tags and Shipping Lists to warehouse.
    • Co-ordinates with warehouse to process receipts within contractual standards.
    • Perform Pick confirmation, preparation for loading, lashing including preparation of complete, relevant and required documentation
    • Preparation for invoicing process, goods control list, shipping arrangement, including the custom declaration documentations transport documentation
    • Handling of Dealer claims and returns, including interim storing, labelling, checking and documenting
    • Filing of invoices and relevant data pertaining to order processing and outgoing shipments.
    • Preparation and provision of operating figures, KPIs and reports
    • System Support

    • Liaise with the system support team to ensure delivery of effective IT infrastructure solutions and services for optimum system efficiency and performance. Ensure effective implementation and selection of suitable tele-communications, network communications and personal computer systems.
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    Operation Manager • Indonesia