Business Operations Lead

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer.

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.

Where We Are Now : Series A Startup with Boundless Opportunities! 🚀

Our Vision for Payment Transformation : We’re on a mission to disrupt the traditional online payment landscape. By pioneering a faster, safer, and incredibly simple payment solution, we're challenging the status quo of virtual account payments and setting a new standard for seamless transactions, enabling payment in just 20 seconds powered by open banking regulatory framework.

Strategic Partnership with Top Brands : As we build a new category in one-click fast payments, you'll have the opportunity to work alongside industry leaders, partnering with top-tier D2C brands ranging from telco providers, banks, FnB, and OTT to create a network that redefines the future of online payments.

Your Opportunity to Innovate : If you're passionate about innovation and eager to make a significant impact, this is your chance to be part of something truly transformative and create value.

For the role, we are hiring professionals for our Excellence Center based in Jakarta. We are looking for Process Lead candidates, preferably graduates from premier Universities and with a background in an early-stage consumer facing product company. As a Business Operations Process Lead, you will play a key role in driving organization’s growth with your expertise in the business processes that are assigned to you to adapt, implement and improve. You ensure the desired and defined metrics to measure the effectiveness of the processes are adhered to, collect this data and provide to a variety of stakeholders for further analysis, maintain a good relationship with internal and external entities involved in the business process. You will ensure that all issues, weaknesses, and complexities with the processes are resolved with good communication before they escalate. The role initially will focus on Indonesia and would eventually grow as the company expands in other geographies.

Join a multicultural team at the epicenter of transforming Indonesia's future payment industry. Seize this rare opportunity to be a game changer in an environment that thrives on innovation and collaboration. Don't miss out on the chance to be part of a live, dynamic company ready to soar to new heights in the coming year.

Ready to simplify and revolutionize transactions? Apply now and let's embark on this exciting journey to reshape the world of payments together! 🚀💳#IndepaySetaraJourney #PaymentsInnovation

What your current role should be like?

• Proven experience (3-5+ years) in managing operational workflows and processes in a business or operations-oriented role.
• Demonstrated expertise in implementing and improving business operations using analytical tools and performance metrics.
• Previous experience in a fast-paced, dynamic environment such as a startup, with a focus on operational excellence.
• Hands-on experience working cross-functionally to ensure seamless business operations and exceptional customer outcomes.
• Adept at using data-driven approaches for process optimization, with practical knowledge of operational software and tools.

What will you do?

Requirements

What do you have?

How do you do it?

Benefits

What do we offer?

You will be working alongside other passionate and talented people in a beautiful, spacious and well lighted office with all the perks and flexibility of a coveted technology product company. Besides, you will have a sense of purpose and excitement as we offer :

Of course, we do have competitive salaries, long term incentives and many other generous benefits. We promote entrepreneurship culture and look forward to a budding ground for future entrepreneurs.