Job Description
- Conduct regular site visits to customers to monitor unit performance and maintain strong customer relationships - Handle technical issues and complaints directly on-site, ensuring timely and accurate problem resolution - Participate in technical evaluations of new products, particularly in mining areas, including staying at the site during the evaluation period - Perform unit inspections, analyze issues, and provide technical feedback to internal teams - Provide brief technical training or guidance to end users when necessary - Have strong technical knowledge of heavy-duty vehicle bodies such as mixer trucks, dump trucks, vacuum trucks, and other specialized equipment
Job Requirement
At least vocational school (SMK) graduate from related major ・Conversational level English ・At least 1 year experience as After Sales ・Domicile in Balikpapan area or willing to relocate ・Own a motorcycle + SIM C