CX Design Journey & Process
Description : Description
Shaping the customer experience (CX) and optimizing customer journeys and processes to enhance satisfaction, loyalty, and business performance
Job Accountabilities :
Responsible for understanding, implementing the requirements of the occupational safety and health management system and environmental management system in accordance with their respective duties and functions.
Soft Skill
Emotional intelligenceStrategic ThinkingCollaboration
Technical Skills
Business AcumenCustomer Focus / Customer Centric
Leadership
Building Effective TeamsBusiness & Market SavvyCommunicationInfluencing & RelatingInnovation and Agility
Education
S1 (Strata 1) in Marketing or Business
Certifications
Project Management Professional (PMP)
Industry Experience
Advertising and Marketing
Main Responsibilities
Competencies
Years of Experience
3-5 Years
Design • JAKARTA SELATAN, Indonesia