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Biopharm Sales Engineer

Spirax-Sarco EngineeringBandung, ID

24 hari yang lalu

Uraian Tugas

Job Title : Biopharm Sales Engineer

Location : WM Indonesia - Virtual

Location Type : Remote

Website : Group :

Watson-Marlow Fluid TechnologySolutions is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

When you join us, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

Job Summary :

We are seeking a talented and motivated Biopharm Sales Engineer to join our dynamic team.

Key Responsibilities :

Overall purpose of job

To develop Watson-Marlow Fluid Technology Solutions (WMFTS) direct customer sales for Biopharm sector in Bandung, West Java, Indonesia and its vicinity
As a key point of contact for customers, answering queries, discussing with the end-users for URS development, providing technical advice and introducing new products
To visit customers, promote, understand, trial, and provide solutions
To liaise and grow existing WMFTS customers in Biopharm sector within Bandung, West Java, Indonesia
To provide customers the most suitable pump / equipment selection for the required application
To rapidly market and grow WMFTS products to new prospects in a strategically planned manner
To offer solutions that satisfies any application / budget / timescale constraints in line with customers’ needs
To grow and develop new customers base for Biopharm sector.

Main duties and responsibilities

Aggressive marketing by visitations to new and existing customers

To maintain updated opportunities pipeline tracking constantly through CRM

To record visit reports / appointment through CRM

Response to all emails and handling request promptly

Contact with customers for consultative selling, focus on the client’s problem and show how it can be solved with product or services

Describe the product and advise customers on how best to use the products or services provided

Establishing new, and maintaining existing, relationships with customers

Accountable to monthly orders target and actual intakes.

Having a thorough understanding of the targeted industries

Prepare and deliver product presentations to existing customers and prospective customers

Demonstrate to customers by value proposition that our product or service will best satisfy their needs

To provide customers and potential customers with accurate technical information sufficient to enable sound decisions to be made on the purchase and use of WMFTS products.

To provide detailed quotations both for standard and engineered solutions

Negotiating and closing sales by agreeing terms and conditions

Liaising with other members of the sales team and other technical experts

Provides product, equipment technical and engineering information by answering questions and requests promptly.

Report on performance against targets, forecasting, competition, key market information’s and any complain from customers.

Develops in-depth knowledge about customer history, organization relationships, competitive issues, potential opportunities and transfers this knowledge to the organization for use in business maintenance and growth

Ensure all associated files both electronic and hard copies are kept up to date, including client contact data

To regularly attend and conduct the selected exhibitions and provide necessary market reports / trends

Accept any special projects or tasks as required by the Management team

Skills / Experience :

Interpersonal Interaction Requirements :

Able to communicate both written and verbally in English and local language.

Able to present to customer / colleague in Power point slides

Foster close working relationships with customers and colleagues

Understand the customer needs, responsive and attentive

Attention to detail, analytical and problem-solving capabilities

Working in a largely unsupervised manner

Working within procedural guidelines in a methodical manner

Proactive with strong decision making, persuasion, leadership and communication skills.

Education and Experience Requirements :

Formal relevant degree on Pharma / Biopharm, Biotechnology, Chemical Engineering

Excellent sales track record, preferably from the pumps / machinery

Advanced English and Bahasa Indonesia writing / reading / speaking competencies

Possess extensive knowledge of Bioprocessing, applications, components, functions, and the scientific process that make system work

Special qualifications

Negotiation skills

Results and growth orientated

Sales, communication and presentation skills

Technical skills such as process knowledge of Biopharm sector, products being sold, including knowledge of the plant functions

Understand the scientific processes that make the products work

Ability to assist customers with any technical problems

Good relationship and collaboration with Biopharm associations

Computer competencies required for this position

Computer literate, . : MS-Office, MS-Teams and other related computer program

Able to use Outlook for e-mail and appointment tracking purposes

Able to use CRM

Must continue to grow with existing and upcoming technology in an effort to become increasingly efficient

Specific requirements for completing essential functions of the position :

Ability and willingness to travel nationally within Indonesia as required

In a periodic manner, the ability and willingness to travel regionally and internationally for training and conferences as required

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including :

A competitive salary

Flexible working arrangements

A generous holiday allowance

Three days’ paid volunteering leave

Life assurance

Additional support and benefits through our Everyone is Included Group Inclusion Plan

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include

Gender-neutral parental leave

15 days of extra paid caregiver leave

Paid time off and support for anyone experiencing pregnancy loss or domestic abuse

Menopause-friendly workplace principles and more

Learn more at .

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form.

We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply.

If you require accommodations during the application process, please let us know.

Company Overview

At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

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Sales Engineer • Bandung, ID