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In-Room Dining Server

In-Room Dining Server

25hours HotelsSouth Jakarta, Jakarta, Indonesia
20 hari yang lalu
Uraian Tugas

Job Description

Primary Responsibilities

Operation

  • Be familiar with all menu items, their garnishes, contents and preparation methods; relay the information to guests in a polite and concise way when requested
  • Greet and briefly converse with guests in room while delivering trolleys / meals
  • Set up table and serve food from trolley in accordance to departmental standards and procedures
  • Uncover and present food to ensure that all items are correctly received
  • Answer enquiries with regards to room service and responds to requests for additional F&B services
  • Up-sell and promote food and beverage offers at every available opportunity
  • Collect and neatly stack dirty dishes on trolley, table, or tray and remove from rooms or retrieve from hall outside of rooms
  • Break down trays and trolleys at stewarding area
  • Clean work station including room service trolleys, hot boxes and room service shelves. Maintain department’s service and storage areas in a clean and tidy condition
  • Ensure that work station is stocked with appropriate condiments at all times
  • Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
  • Report guests feedbacks, complaints or other irregularities to management and follow up if necessary
  • Handle cash following established and proper Accounting procedures
  • Assist other Food & Beverage outlets with their operations during peak times or when required

Other Responsibilities

  • Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services / features
  • Be well versed in hotel fire & life safety / emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Report for duty on time wearing clean and complete uniform at all times
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the assigned by the Management of the Hotel
  • Qualifications

  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Must be well-presented and professionally groomed at all times
  • Additional Information

    In compliance with employment laws in Indonesia, this position is only open to Indonesians.

    Buat peringatan pekerjaan untuk pencarian ini

    Server • South Jakarta, Jakarta, Indonesia