Officer, Credit Initiation Onboarding Verification Staff

Officer, Credit Initiation Onboarding Verification Staff-(WD75297)

Business Function

DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG / GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Responsibilities

• Perform review for all Telephone and Physical Verification result for unsecured load (CC and PL) from vendor and ensure correctness result base on guideline and SOP.
• Create daily defect TV Vendor (VALDO and RDS) for credit card, Cashline & Personal Loan application.
• Perform call monitoring / do QC for ensure remark result telephone verification already matched with recording or not.
• Perform reconcile for recording file compare with result telephone verification to ensure each result telephone verification have recording file.

Requirements :

Primary Location

Indonesia

Operations

Schedule

Regular

Employee Status

Full-time : Job Posting

Jul 8, 2025, 9 : 55 : 25 AM