Account Director

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Your Role

Sales responsibility for managing Telkom Group / Strategic Indonesia accounts and channel partners in country. The position is to lead the strategies in growing existing business and to drive new sales with hunting mentality. Customer relationship management, business development and account management background are important elements to be successful in this position. The successful candidate will work closely with pre-sales and post-sales team members to achieve annual sales target and other corporate objectives.

Your Responsibilities

Develop go-to-market and strategic plan in Indonesia based on understanding of the market dynamics and competitions

Develop account plans for targeted accounts and drive in-country sales activities towards annual sales target

Establish strong understanding of customer’s needs, their objectives and their purchasing processes

Identify, develop and screen sales opportunities for new and existing customer base

Work closely with regional sales engineering, product line management and sales operations team to achieve sales and revenue objectives

Responsible for direct and indirect sales activities and provide inputs for channel partner recruitment as needed

Good habit of sales CRM, and previous experience in Salesforce.com would be an asset

Possess technical background to learn about Ciena’s solutions, including optical transmission, packet networking and software technologies, and participate in regular trainings

Have good knowledge of the competitive landscape and the regional business market

Perform other duties as requested / assigned

Minimum experience

Minimum 4 year Bachelor Degree (Technical or Business) or higher education

More than 10 years of sales, account management role.

Proven sales management, account management and business development experience

Optical networking technology background is required, and packet Layer 2 and Layer 3 networking background will be an asset

Preferred experience

Proven experience negotiating and winning new accounts as challenger and winning multi-year projects

Possess positive and open-minded attitude and good time management skills

Proven records of growing responsibilities and success in breaking-in new grounds

Proven team management and leadership skills to work with team members in matrix organization

Possess high ethical standards, good analytical and communications skills

Willingness to travel and strong English skill is essential

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.