Sales Manager (Chinese Market) - Gran Melia Jakarta - ()

Empresas : Meliá Hotels International

Job Mission :

Sales Manager mission is to ensure the smooth and efficient functioning of all Sales aspects of the hotel, with the ultimate goal of providing an exceptional guest experience. The Sales Manager plays a crucial role in overseeing Sales departments and processes within the hotel to maintain high standards of service, guest satisfaction, and profitability. Sales Manager has to orchestrate all Sales elements harmoniously, ensuring an impeccable guest experience while maintaining the hotel's reputation for luxury, elegance, and exceptional service. This involves overseeing departments, managing staff, optimizing processes, and maintaining the highest standards of quality and efficiency especially for the corporate Chinese market

What will I have to do?

To meet and improve upon all agreed financial targets within the department

Always looking for exceed the expectation for our guests base on standard for product, staff productivity, and Gran Melia Jakarta Hotel’s image building toward customers

Builds and strengthens relationships with existing and new corporate China Accounts

Participates in sales calls as individual or with sales team member to maintaining, engaging, improving values or acquire new business

Executes and supports the operational aspects of business booked (make an appointment, customer correspondence, generating proposal , writing contract, report, invoice)

Delegates or participates in delivering service excellence through each customer experience of stay

What are we looking for?

Excellent command of English and Mandarin preferred

Creative leader who will be able to implement out of the box ideas and solutions

Familiar with Chinese working culture

Knowing a passion for delivering exceptional levels of guest service

Very Organized and Detail

Ability to work under pressure and under own Initiative

Knowing about marketing plan, business plan, commercial strategies, negotiation skills

Requisitos :