Job Description
We are seeking a highly skilled and motivated Housekeeping Manager / Assistant Executive Housekeeper to join our team in Jakarta, Indonesia. In this pivotal role, you will be responsible for overseeing the housekeeping operations of our esteemed hotel, ensuring the highest standards of cleanliness, comfort, and guest satisfaction.
- Lead and manage the housekeeping team, providing guidance, training, and motivation to achieve exceptional performance
- Develop and implement housekeeping procedures and quality standards to maintain a pristine hotel environment
- Oversee daily operations, including room inspections, public area cleanliness, and laundry services
- Manage inventory, budget, and staffing levels to optimize efficiency and cost-effectiveness
- Collaborate with other departments to ensure seamless guest experiences and prompt resolution of issues
- Implement and maintain safety and hygiene protocols in compliance with local regulations and company standards
- Conduct regular performance evaluations and provide constructive feedback to team members
- Stay updated on industry trends and implement innovative housekeeping practices to enhance guest satisfaction
Qualifications
Bachelor's degree in Hospitality Management or related fieldMinimum 2-3 years of experience in hotel housekeeping management, preferably in a luxury hotel settingStrong leadership skills with the ability to motivate and develop a high-performing teamExcellent communication and interpersonal skills, with fluency in English and Bahasa IndonesiaProficiency in hospitality management software and MS Office suiteDemonstrated experience in budget management and inventory controlIn-depth knowledge of housekeeping operations, best practices, and quality assurance techniquesThorough understanding of hotel safety and hygiene standardsStrong attention to detail and exceptional organizational skillsAbility to work flexible hours, including weekends and holidaysProfessional certifications in housekeeping management are preferredAdditional Information
Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Open your way to get the talent development opportunities in Accorhotels in the future