This position is responsible to plan, manage and execute implementation projects. This role plans, executes, monitors and provides direction to project resources (internal and external) to ensure successful implementations of operations that meet APL Logistics and customer expectations. This role also serves as project resource to his / her projects or to other projects based on his / her expertise and skill set.
The Implementations Manager applies the best form of project management (Standard or Agile) to meet expectations will require the position to balance project resources with the right skills and experiences to execute against plans. This role is expected to manage / support a few projects simultaneously.
Roles & Responsibilities
This position is responsible for, but not limited to, the following :
Delivery of New Operations Revenue Streams :
- Lead multiple projects in a matrixed environment by partnering with subject matter experts in operations, technology, human resources, finance, legal, and other functional teams internal to APL Logistics and external with customers and additional service providers.
- Relationship management with operations and commercial teams to provide value in the pursuit of new opportunities or the expansion of services for existing customers.
- Developing commercial content; cost estimate, timelines, project structures, etc. for responses to customer proposals.
- The development or oversight of project timelines that demonstrate a realistic path from project initiation through go-live of services, and transition to ongoing operations.
- Estimation or oversight of estimations for project cost of project implementation, and can include investments in time, facility infrastructure, technology, one-time expenses, or capital.
- Management or oversight of cost from acceptance through project implementation with the ability to estimate variance at completion.
- Defining, documenting, and evaluating risks associated with a project and the creation of a risk management plan to either avoid, mitigate, or transfer risk.
- Project status reporting that delivers an accurate assessment of a projects health and is easily interpreted by executive leadership.
- Integration of project documents with external customers and service providers, so plans represent the project in total, not just the APL Logistics elements.
- Communications at the project team member level and the senior leadership level may require multiple communication methods.
- Maintain a portfolio management tool that accurately reflects the projects being worked, the overall status of each, a high-level timeline, and who is leading
Delivery of Integrated Operational Solutions :
This position is responsible for leading the implementation efforts for the integrated solutions for domestic logistics services.This role is responsible for leading project team activities and efforts in validating and monitoring quality of project deliverables and / or service being delivered as result of project implementationThis position directly coordinates with APLL commercial and operational teams and customer client teams on the analysis of customer business and operational requirements for all CLS / LTS projects for IndonesiaThis individual plays a lead role in the design and project management of business integration solutions : facility, operations, processes, and technology and systems application solutions.This position will lead and manage cross functional teams from APLL domestic operations (CLS / LTS), APLL and client technology teams, client operations teams, and as well as vendor teams.Requirements :
This position leads the efforts to bring innovative and enhanced system solutions to the operations. This role will collaborate with technology, engineering, and vendor teams in the development of cost-effective system solutions to optimize APLL domestic operations.This role leads the operational process and requirements analysis, as well as the coordination and the development of business requirements for new integrated solutions and enhancements.This position leads the planning, coordination and execution of training programs to all facility personnel in preparation for WMS, TMS and any related interfaces or ancillary systems implementations.This role provides on-site support for go-lives. Escalate issues to facility and management as necessary.This position liaises with and escalate to system configuration specialists, quality specialists, developers or other application or infrastructure support as necessary.This role plays an active role leading the development and documentation of WMS and any related interfaces or ancillary systems processes and procedures. This includes general Standard Operating Procedures (SOPs) as well as site or customer specific processes and procedures.This role plays an active role planning, coordinating, and monitoring the execution of user acceptance tests.This role is responsible to monitor and manage integrated system solution project scope.This position leads the design and development of change management programs APLL deploys as it prepares labor force, supervisors, and managers to take on new operations, system deployment, system upgrades, new technology deployment or process improvements plans.This position manages and maintains training programs and documentation to support APLL CLS network super users and key users.