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Front Desk Agent

Front Desk Agent

MERCURESouth Tangerang, Banten, Indonesia
17 hari yang lalu
Uraian Tugas

Job Description

Front Desk Agent

First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you :

  • Employee benefit card offering discounted rates at Accor worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing :

  • Greet, check in, respond to requests and settle accounts while providing exceptional service.
  • Take the initiative to add a personalized experience.
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
  • Qualifications

    Your experience and skills include :

  • Service focused personality is essential
  • Experience is an asset.
  • Prior experience working with Rhapsody Realta system.
  • Fluency in English.
  • Additional languages are a plus.
  • Additional Information

    Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

    When applying, do not hesitate to let us know of any specific needs you may have so that we can consider them.

    Buat peringatan pekerjaan untuk pencarian ini

    Front Desk Agent • South Tangerang, Banten, Indonesia