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Pekerjaan di Id, dki jakarta selatan

Terakhir diperbarui: 23 beberapa jam yang lalu
Managed Service Manager

Managed Service Manager

DevoteamSouth Jakarta, DKI Jakarta, ID
Devoteam is a leading consulting firm focused on digital strategy, tech platforms, and cybersecurity.By combining creativity, tech, and data insights, we empower our customers to transform their bu...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Data Scientist II

Data Scientist II

ZALORA SOUTH EAST ASIA PTE LTDJakarta Selatan, Jakarta, ID
Quick Apply
We are seeking a highly capable Data Scientist to join our Data team.The successful candidate will be responsible for managing and optimizing data pipelines crucial. This role will play a pivotal pa...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Sales Executive

Sales Executive

Four Seasons Hotels and ResortsJakarta at Capital Place
Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Consult Partner

Consult Partner

KyndrylJakarta GOWork
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Assistant Director Of Finance

Assistant Director Of Finance

The Ritz-Carlton Jakarta Pacific PlaceJalan Jendral Sudirman Kav 52-53, Jakarta Daerah Khusus Ibukota Jakarta, Indonesia
Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees.The position p...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Bakery Chef de Partie

Bakery Chef de Partie

Sheraton Grand Jakarta Gandaria City HotelJl. Sultan Iskandar Muda, Jakarta Daerah Khusus Ibukota Jakarta, Indonesia
Supervise and coordinate activities of cooks and workers.Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
HSE Manager Indonesia

HSE Manager Indonesia

Parker DrillingJakarta Selatan, Jakarta, id
The HSSE Specialist I is responsible for ensuring the highest standards of health, safety, security, and environmental compliance. This role involves developing, implementing, and monitoring HSSE po...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Employer Branding & Recruitment Intern

Employer Branding & Recruitment Intern

Gunung Sewu KencanaJakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia
We are looking for a motivated and creative Employer Branding & Recruitment Intern to support our Management Trainee Program. In this role, you will assist in enhancing our employer's brand through ...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
IT Executive

IT Executive

25hours HotelsSouth Jakarta, Jakarta, Indonesia
Provide frontline PC and server troubleshooting, resolve IT issues for end users.Modify configurations, utilities and software default settings. Support and administer Windows Servers.Perform regula...Menampilkan lebih banyakTerakhir diperbarui: 13 hari yang lalu
Accounting Control (Loan) Staff

Accounting Control (Loan) Staff

PT BCA FinanceJakarta Selatan
Membuat rekonsiliasi other receivable.Membuat rekonsiliasi Virtual Account (VA).Pendidikan minimal S1 dengan background pendidikan Accounting. Fresh graduate dipersilakan untuk melamar.Penempatan di...Menampilkan lebih banyakTerakhir diperbarui: 12 hari yang lalu
Sales Executive

Sales Executive

Zeal GroupSouth Jakarta, South Jakarta City, ID
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We are seeking a motivated and results-driven Associate Telemarketing professional to join our team.The Associate Telemarketing role involves generating leads, scheduling appointments, and promotin...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Credit Control Staff

Credit Control Staff

CHUBBJakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia
Process Payment Transfer (EFT) for the following transaction types : Commission, Refund (premium, excess cash, wrong transfer), Non-Claim Bonus, Coinsurance outward. Send List of Commission Payment t...Menampilkan lebih banyakTerakhir diperbarui: 1 hari yang lalu
Key Account Manager

Key Account Manager

Crane Worldwide LogisticsJakarta Selatan, ID
Provide support to in-house clients by coordinating and assisting with introductions, follow-up requests, and quotations. Prepare and submit quotations for both internal and external customers; main...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Management Trainee 2025

Management Trainee 2025

YMTSouth Jakarta, South Jakarta City, ID
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YMT is not just a workplace; it's an innovation hub where cutting-edge ideas transform the advertising world.YMT has been honored with the prestigious Mobile Marketing Association Award for Best Te...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Community UGC Intern (Based in Indonesia)

Community UGC Intern (Based in Indonesia)

Welovesupermom Pte LtdSouth Jakarta, South Jakarta City, ID
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We are looking for a creative and enthusiastic.In this role, you will support our efforts to grow and engage our community of moms through user-generated content (UGC) and influencer activities.Thi...Menampilkan lebih banyakTerakhir diperbarui: 15 hari yang lalu
Finance Intern - eCommerce

Finance Intern - eCommerce

LuxasiaSouth Jakarta, South Jakarta City, Indonesia
LUXASIA Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavored to make a difference to As...Menampilkan lebih banyakTerakhir diperbarui: 1 hari yang lalu
Testing and Commissioning T&C Expert

Testing and Commissioning T&C Expert

SYSTRAJakarta Selatan
Project : Jakarta KAI, Jakarta LRT, Indonesia.Responsible for commissioning the process testing and rolling stock integration and infrastructure with CBTC system GoA4 / GoA4.Scope of work for T&C, a...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Tax Accountant

Tax Accountant

WescoJakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia
As the Tax Accountant you will be responsible for assisting with Wesco’s tax compliance, audits, tax provision, and tax planning. Gather data and complete calculations required to prepare US Federal...Menampilkan lebih banyakTerakhir diperbarui: 23 beberapa jam yang lalu
Technical Account Manager, Application Services (Middleware)

Technical Account Manager, Application Services (Middleware)

Red Hat, Inc.MSO,Jakarta
The Red Hat South East Asia Technical Account Management (TAM) team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager based in either Indones...Menampilkan lebih banyakTerakhir diperbarui: 22 hari yang lalu
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Managed Service Manager

Managed Service Manager

DevoteamSouth Jakarta, DKI Jakarta, ID
30+ hari yang lalu
Uraian Tugas

Company Description

Devoteam is a leading consulting firm focused on digital strategy, tech platforms, and cybersecurity.

By combining creativity, tech, and data insights, we empower our customers to transform their business and unlock the future.

With 25 years’ of experience and 8,000 employees across Europe and the Middle East, Devoteam promotes responsible tech for people and works to create better change.

Creative Tech for Better Change

Devoteam has launched in January 2021 its new strategic plan, Infinite 2024, with the ambition to become the #1 EMEA partner of the leading Cloud-based platform companies (AWS, Google Cloud, Microsoft, Salesforce, ServiceNow), further reinforced by deep expertise in digital strategy, cybersecurity, and data.

Job Description

A Managed Services Manager plays a critical role in ensuring the smooth delivery and ongoing optimization of IT services to clients. Here's a breakdown of the typical job description :

Core Responsibilities :

  • Service Delivery Management : Oversee the day-to-day operations of managed service service level agreements (SLAs) are met or exceeded.Monitor service performance, identify trends, and implement proactive incident, problem, and change management processes.Coordinate with technical teams to resolve complex issues.
  • Client Relationship Management : Act as the primary point of contact for managed service and maintain strong client relationships.Conduct regular service review meetings with clients.Address client concerns and ensure client satisfaction.Identify opportunities for upselling and cross-selling additional services.
  • Team Leadership and Management : Lead and manage a team of managed service engineers and technicians.Provide guidance, mentorship, and support to team tasks, monitor performance, and provide feedback.Develop and implement training programs to enhance team proper staffing levels and resource allocation.
  • Process Improvement and Optimization : Develop and implement best practices for managed service delivery.Identify areas for process improvement and automation.Implement and maintain service management tools and compliance with industry standards and and maintain service documentation and knowledge base.
  • Financial Management : Manage the budget for managed service service costs and identify cost-saving accurate billing and invoicing.Forecast resource requirements and manage capacity planning.
  • Reporting and Analysis : Generate regular reports on service performance and client satisfaction.Analyze service data to identify trends and areas for improvement.Present reports to senior management and data to drive informed decision-making.

Qualifications

Required Skills and Qualifications :

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in managed services management, preferably in an IT consulting environment.
  • Strong understanding of IT infrastructure, networking, and security.
  • Experience with service management tools and systems (, ServiceNow, ConnectWise, etc.).
  • Excellent communication, interpersonal, and client management skills.
  • Strong leadership and team management skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Strong problem-solving and analytical skills.
  • ITIL certification is often preferred.
  • Project management experience is a plus.
  • Key Attributes :

  • Customer-focused
  • Results-oriented
  • Proactive and organized
  • Strong attention to detail
  • Ability to work independently and as part of a team.
  • Additional Information

    At the moment we are only able to hire candidates based in Jakarta for a full-time working hour.