Pekerjaan di Jakarta selatan, indonesia
Terakhir diperbarui: 3 hari yang lalu
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F&B Outlet Server
25hours HotelsSouth Jakarta, Jakarta, Indonesia20 hari yang lalu
Uraian TugasMaintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services / features Be well versed in hotel fire & life safety / emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times
Job Description
Primary Responsibilities
Outlet Operation
- Perform opening / closing side duties as assigned and set all tables according to standards and procedures
- Deliver F&B services in accordance to departmental standards and procedures
- Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
- Greet all patrons warmly upon arrival at the door and escort them to the table
- Ensure that all food & beverage are served according to service standard
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
- Try to remember individual patron’s names and their preferences to extend a personalized service
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
- Thank all patrons for patronizing the outlet upon their departure
- Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
- Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
- Report any complaints, incidents or other irregularities to management
- Assist other Food & Beverage outlets with their operations during peak times or when required
Other Responsibilities
Qualifications
Additional Information
In compliance with employment laws in Indonesia, this position is only open to Indonesians.