Senior Sales Engineer

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join ourto get relevant job alerts straight to your inbox.

Your Role

Customer and channel facing presales engineering representative focused on Indonesia market. Main job responsibilities includespending time with customers to understand requirements, creating network designs and quotes, presentingengineering design proposals which highlight Ciena’s differentiations. This role also requiresto work closely with local channel partners and to enable channel partner pre-sales teams to drive profitable business. Communications skills, both written and oral, to internal organization and external customers as well as attention to details are important elements to be successful in this role.

Your Responsibilities

Work closely withCiena’ssales managers and channel partner managerto understandcustomer’s technical and commercial requirements

Createnetwork designs using Ciena’s network design and modeling tools for customer applications and requirements base on Ciena’s networking products. Experience in Raman amplifiers and ROPA design will be an advantage.

CreateBill of Materials, respond to RFPs and customer technical inquiries. Experience in Salesforce or similar system will be an advantage.

Develop and customize presentationsto highlight products and solutions differentiations

Experience in hands-on lab preparations for customer demos or equipment certifications

Provide presales support and training to channel partners for channel partners

Business travel is required with occasional travels in the other Asia regions

Positive attitude to drive sales opportunities and willingness to become customer’s trusted technical advisor, and desire to learn new technologies via internal training

Industry knowledge of other optical / packet vendors will be an advantage

Your Experience

4+ years experiences in fiber optics transmission systems (especially SDH, DWDM, submarine), design or operations

Technical knowledge in data / packet networking including understanding of IP, Ethernet, MEF standards and other data networking protocols

Experience in using test equipment (traffic generators, OSA, OTDR, power meters, etc.) to conduct proof-of-concept or deployment

Experience in using optical link or network planning tool to create DWDM designs, and creating design proposals

Strong PC skills including general knowledge of applications programs such as MS Office, Excel and Powerpoint

3+ years experiences in technical pre-sales, sales engineering, customer training and / or customer facingactivities

Ability to develop customer relationships and work well with customers with good references

Ability to work well in a team, e.g. different departments and business units, and possess good attitude in sharing knowledge among peer groups

Strong English skills essential

Education and Experience

Bachelor degree in Electrical Engineering, Computing Engineering, Telecommunications, Computer Science, or equivalent

4-8 years of combined experience in telecommunications industry

Prior pre-sales engineering experience in Network Vendor or Systems Integrator will be an asset

LI-SM

Not ready to apply? Join ourto get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an   Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.