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Senior Associate / Manager, Payment Operations -Indonesia

LazadaIndonesia

30+ hari yang lalu

Uraian Tugas

Department : Commercial Location : Indonesia Department : Commercial Location : Indonesia Job Description Team and Role Introduction :

Responsibilities :

Channel Expansion :

Develop and execute strategies to increase the adoption and usage of 3rd party digital wallets and national QR code payment systems.
Identify and pursue new opportunities for channel expansion in collaboration with internal and external stakeholders.
Conduct market research to understand customer needs and preferences, and tailor channel strategies accordingly.

Partnership Development :

Establish and maintain strong relationships with 3rd party wallet providers and national QR code system operators.

Negotiate terms and agreements to secure beneficial partnerships that align with the company’s strategic goals.

Work closely with partners to co-create and implement initiatives that drive channel growth.

Marketing and Promotion :

Collaborate with the partnership team to design and execute campaigns that promote the use of 3rd party wallets and QR code payments.

Monitor and analyze the effectiveness of promotional campaigns and make data-driven recommendations for improvement.

Project Management :

Lead cross-functional teams to implement channel expansion initiatives, ensuring timely and successful execution.

Manage project timelines, budgets, and resources to deliver projects on schedule and within scope.

Coordinate with internal teams, including IT, product, and customer support, to ensure seamless Job Requirements Requirements / Qualifications

Bachelor’s degree in Business, Marketing, Finance, or a related field.

Minimum of 5 years of experience in payment operations, campaign management, or a related role within the e-commerce or financial services industry.

Proven track record of successfully increasing channel penetration and adoption.

Strong analytical skills with the ability to interpret complex data and provide actionable insights.

Excellent project management skills, including the ability to manage multiple projects simultaneously.

Exceptional communication and negotiation skills, with the ability to build and maintain strong partner relationships.

Knowledge of payment processing, banking regulations, and e-commerce industry trends.