Filtration Services Solutions Specialist APAC

FLS enables our customers to produce the materials needed for a better future.

Job scope

The APAC Solution Specialist will be responsible for filtration aftermarket sales and technical support. They will identify business opportunities, generate leads and foster client relationship to meet or exceed sales goals, support installation assistance as well as inspection and measurements on site, including wear and maintenance reports in collaboration with the service team. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive the growth and offer technical expertise for filtration equipment.

Your responsibilities

Manage the customers and their product needs throughout the life cycle

Assessing customer needs and recommend most suitable products / solutions

Identify and develop new business in the region

Provides feedback into the business regarding customer needs and market intelligence

Maintain opportunities in the CRM system

Monitor industry for updates and changes in the product landscape

Be able to perform health checks on customers sites, review data and present feedback

Work closely with product line, engineering and sales teams across FLS.

Support development of specific marketing documents to place solutions primary benefits

Self driven and able to work with minimum supervision.

Ability to support proposals department on complex solutions.

Service and audits - Review operation and process in new and existing installations

Identify and interpret the client's technical requirements based on mine visits

Providing technical support and engineering management in the requirements specification, design and engineering, manufacture, installation, tracking and monitoring of the performance of consumables

Provide technical support for the correct installation and operation of consumables

Support new product development and R&D projects in the region

What you bring

Good communication skills, written and spoken.

Deep product and competitors' knowledge to develop effective sales strategies and objection-handling techniques

Capable to communicate complex concepts to customers in simple terms

Able to travel >

50%, domestic and international travel.

Must be physically able to climb onto structures and stairs in industrial plants and mines.

College degree or equivalent experience.

Minimum 5 years of experience within the mining / industrial industry. Specific experience with heavy industrial products and / or systems is a plus.

Minimum 3 years experience with metallurgy, maintenance, in processing / wash plant, filtration or separations.

Mechanical Background, able to read and understand Mechanical drawings

What we offer

About FLSmidth