Branch Manager

Job Description :

Lead, direct, and manage branch operations to ensure all services meet or exceed customer expectations and contractual standards.

Maximize profitability by delivering outstanding customer service, prompt communication, and proactive issue resolution.

Plan and monitor daily staffing schedules and make adjustments as needed to support operational demands and business goals.

Manage branch financial performance including revenue, expenses, and budget compliance.

Oversee and ensure accurate and timely reporting of operational and financial KPIs.

Train, develop, and motivate employees to achieve peak performance and take on increased responsibilities.

Drive sales growth by acquiring new customers and expanding business with existing clients.

Ensure effective P&L management and contribute to the overall financial success of the branch.

Oversee and support the implementation of QHSE (Quality, Health, Safety & Environment) standards at the branch.

Ensure all operations comply with applicable safety regulations and Indonesian laws.

Take on additional responsibilities as assigned by senior management, in alignment with the dynamic needs of the business.