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Pekerjaan di Jakarta, south jakarta city, id

Terakhir diperbarui: 1 hari yang lalu
Managed Service Manager

Managed Service Manager

DevoteamSouth Jakarta, DKI Jakarta, ID
Devoteam is a leading consulting firm focused on digital strategy, tech platforms, and cybersecurity.By combining creativity, tech, and data insights, we empower our customers to transform their bu...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Sales

Sales

PT Bajau EscorindoJakarta Selatan, Jakarta, ID
Be a part of our Sales Team at Bajau Escorindo! Our Sales Team create opportunities and help potential clients with our IT Solutions and Services (see of our Solutions and Services at bajau.Menampilkan lebih banyakTerakhir diperbarui: 26 hari yang lalu
Lead Backend Engineer - Bibit

Lead Backend Engineer - Bibit

StockbitSouth Jakarta, South Jakarta City, ID
Quick Apply
We are looking for a skilled and passionate Lead Backend Engineer responsible for our serverside application logic and its integration with the front-end platforms. In this position, you will use yo...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Centre Head, BLOCK71 Indonesia

Centre Head, BLOCK71 Indonesia

NUS EnterpriseJakarta, South Jakarta City, ID
Quick Apply
The Center Manager position is essential for strengthening BLOCK71 Indonesia's strategic position within the broader BLOCK71 ASEAN network and NUS Enterprise ecosystem. As a vital node in Indonesia'...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Power Grids Senior / Principal Consultant - Asia Pacific

Power Grids Senior / Principal Consultant - Asia Pacific

DNVJakarta Selatan, Indonesia
Within the Power Grids service area, the Asset Management department is focused on delivering services for electricity utilities that spans across the asset lifecycle. The services we provide are mo...Menampilkan lebih banyakTerakhir diperbarui: 17 hari yang lalu
Robotics Technical Sales Specialist

Robotics Technical Sales Specialist

Omron Asia Pacific Pte LtdSouth Jakarta, South Jakarta City, ID
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We are seeking a highly skilled and motivated Robotics Technical Sales Specialist to join our team in a strategic technical sales role. This position will focus on driving growth, customer engagemen...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Service Technician - South Metro Branch

Service Technician - South Metro Branch

Rentokil InitialSouth Jakarta, South Jakarta City, Indonesia
Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya de...Menampilkan lebih banyakTerakhir diperbarui: 18 hari yang lalu
HSE Manager Indonesia

HSE Manager Indonesia

Parker DrillingJakarta Selatan, Jakarta, id
The HSSE Specialist I is responsible for ensuring the highest standards of health, safety, security, and environmental compliance. This role involves developing, implementing, and monitoring HSSE po...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Content Manager (Graphic Designer)

Content Manager (Graphic Designer)

Bosch GroupJakarta Selatan, Indonesia
Company Description • •At Bosch, we care.For you, our business, and our environment.Let’s turn visions into reality.At Bosch, we shape the future by inventing high-quality technologies and services...Menampilkan lebih banyakTerakhir diperbarui: 28 hari yang lalu
Sales Executive

Sales Executive

Zeal GroupSouth Jakarta, South Jakarta City, ID
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We are seeking a motivated and results-driven Associate Telemarketing professional to join our team.The Associate Telemarketing role involves generating leads, scheduling appointments, and promotin...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Head of People (AVP / VP)

Head of People (AVP / VP)

AvomindSouth Jakarta, South Jakarta City, ID
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Our client is a next-gen House of Brands, building a New Retail Ecosystem of accessible, beloved and enduring consumer brands, from F&B to lifestyle services and more.They are are on a mission ...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Employee Service Section Head

Employee Service Section Head

Prohire IndonesiaJakarta Selatan, Jakarta, Indonesia
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Bachelor's Degree majoring related field.Employee Services Section Head.Manages employee administration processes such as personal data, absences, leave, promotions, transfers, and terminations.Man...Menampilkan lebih banyakTerakhir diperbarui: 29 hari yang lalu
Graphic Designer

Graphic Designer

Green Park ContentJakarta, Selatan (Hybrid)
This will be a hybrid set up (3 days in the office).Greenpark’s continued success is built upon the quality of the assets we deliver. Our clients trust us because we deliver top quality work efficie...Menampilkan lebih banyakTerakhir diperbarui: 22 hari yang lalu
Research Director (Innovation)

Research Director (Innovation)

IpsosDKI Jakarta - Kota Jakarta Selatan, Indonesia
Profit and loss responsibility for projects.New business generation and existing client development plans.Problems resolution and ownership of results. Directs complex projects and higher-value work...Menampilkan lebih banyakTerakhir diperbarui: 7 hari yang lalu
Key Account Manager

Key Account Manager

Crane Worldwide LogisticsJakarta Selatan, ID
Provide support to in-house clients by coordinating and assisting with introductions, follow-up requests, and quotations. Prepare and submit quotations for both internal and external customers; main...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Management Trainee 2025

Management Trainee 2025

YMTSouth Jakarta, South Jakarta City, ID
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YMT is not just a workplace; it's an innovation hub where cutting-edge ideas transform the advertising world.YMT has been honored with the prestigious Mobile Marketing Association Award for Best Te...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Executive Secretary / Office Assistant

Executive Secretary / Office Assistant

Talent Search RecruitmentJakarta Selatan, Jakarta, Indonesia
Quick Apply
Job Position : Executive Secretary / Office Assistant (Securitas Company).Our Client is a leading local financial institution. They have been established since 1992 and headquarter based in Jak...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Testing and Commissioning T&C Expert

Testing and Commissioning T&C Expert

SYSTRAJakarta Selatan
Project : Jakarta KAI, Jakarta LRT, Indonesia.Responsible for commissioning the process testing and rolling stock integration and infrastructure with CBTC system GoA4 / GoA4.Scope of work for T&C, a...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Finance Intern - eCommerce

Finance Intern - eCommerce

LuxasiaSouth Jakarta, South Jakarta City, Indonesia
LUXASIA Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavored to make a difference to As...Menampilkan lebih banyakTerakhir diperbarui: 1 hari yang lalu
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Managed Service Manager

Managed Service Manager

DevoteamSouth Jakarta, DKI Jakarta, ID
30+ hari yang lalu
Uraian Tugas

Company Description

Devoteam is a leading consulting firm focused on digital strategy, tech platforms, and cybersecurity.

By combining creativity, tech, and data insights, we empower our customers to transform their business and unlock the future.

With 25 years’ of experience and 8,000 employees across Europe and the Middle East, Devoteam promotes responsible tech for people and works to create better change.

Creative Tech for Better Change

Devoteam has launched in January 2021 its new strategic plan, Infinite 2024, with the ambition to become the #1 EMEA partner of the leading Cloud-based platform companies (AWS, Google Cloud, Microsoft, Salesforce, ServiceNow), further reinforced by deep expertise in digital strategy, cybersecurity, and data.

Job Description

A Managed Services Manager plays a critical role in ensuring the smooth delivery and ongoing optimization of IT services to clients. Here's a breakdown of the typical job description :

Core Responsibilities :

  • Service Delivery Management : Oversee the day-to-day operations of managed service service level agreements (SLAs) are met or exceeded.Monitor service performance, identify trends, and implement proactive incident, problem, and change management processes.Coordinate with technical teams to resolve complex issues.
  • Client Relationship Management : Act as the primary point of contact for managed service and maintain strong client relationships.Conduct regular service review meetings with clients.Address client concerns and ensure client satisfaction.Identify opportunities for upselling and cross-selling additional services.
  • Team Leadership and Management : Lead and manage a team of managed service engineers and technicians.Provide guidance, mentorship, and support to team tasks, monitor performance, and provide feedback.Develop and implement training programs to enhance team proper staffing levels and resource allocation.
  • Process Improvement and Optimization : Develop and implement best practices for managed service delivery.Identify areas for process improvement and automation.Implement and maintain service management tools and compliance with industry standards and and maintain service documentation and knowledge base.
  • Financial Management : Manage the budget for managed service service costs and identify cost-saving accurate billing and invoicing.Forecast resource requirements and manage capacity planning.
  • Reporting and Analysis : Generate regular reports on service performance and client satisfaction.Analyze service data to identify trends and areas for improvement.Present reports to senior management and data to drive informed decision-making.

Qualifications

Required Skills and Qualifications :

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in managed services management, preferably in an IT consulting environment.
  • Strong understanding of IT infrastructure, networking, and security.
  • Experience with service management tools and systems (, ServiceNow, ConnectWise, etc.).
  • Excellent communication, interpersonal, and client management skills.
  • Strong leadership and team management skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Strong problem-solving and analytical skills.
  • ITIL certification is often preferred.
  • Project management experience is a plus.
  • Key Attributes :

  • Customer-focused
  • Results-oriented
  • Proactive and organized
  • Strong attention to detail
  • Ability to work independently and as part of a team.
  • Additional Information

    At the moment we are only able to hire candidates based in Jakarta for a full-time working hour.