Mandarin Speaker - Junior Technical Support EngineerPt Whale Cloud Technology Indonesia • Jawa Barat, Indonesia
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Mandarin Speaker - Junior Technical Support Engineer
Pt Whale Cloud Technology Indonesia • Jawa Barat, Indonesia
9 hari yang lalu
Uraian TugasTroubleshoot and repair hardware (PC / Laptop, Printer, Switch, Attendance Machine, Monitor, CCTV, Network Cables). Troubleshoot and repair software (Windows, MS Office, Drivers, Network Systems, Antivirus, Email). Perform regular maintenance on servers, networks, and CCTV across Agung Logistics locations. Minimum D3 from Electrical Engineering Minimum 2 years experiences with similiar position Having good communication, leadership, analytical skills and being willing to work in a team Having Experience as Plan Engineer at Least for building maintenance and Electrical / Mechanical / Civil Skilled in Ms. Office Will be work in Tanjung Priok, Jakarta Utara Handle customer inquiries, requests, and complaints across various channels (chat, email, phone, social media). Provide accurate and clear information about products, services, prices, stock, or promotions. Assist with order, return, refund, or warranty processes in line with company procedures. Record customer interactions in the system / CRM and coordinate with internal teams to resolve issues. Maintain friendly, professional communication and contribute to achieving customer satisfaction targets. Diploma or Bachelors' Degree. English proficiency and / or prior experience in retail, e-commerce, or fashion. Excellent communication skills, friendly, and clear both verbally and in writing. Service-oriented with patience, empathy, and strong problem-solving skills. Detail-oriented, responsive, and able to work under pressure and achieve targets. Proficient in using computers and basic applications (chat, email, CRM, etc.). Work closely with commercial team together by providing product introduction and recommendation to customers, develop new customers and maintain existing customer's relationships by offering technical solutions. Evaluate and understand on customer needs, provide suitable product recommendation and technical service solutions to customers and foster good customer relationships. Work closely with internal stakeholders (commercial, R&D, QA / QC, plant operation) as needed in driving customer projects, product development and application development. Conduct product testing / trials at customers' sites, conduct workshops for internal and / or external customers as required. Plan, support and drive customer innovation program together with sales and R&D. Develop sales tools, e.g. presentations, brochures, product application information for existing and new products Participate in related industry exhibitions, conferences and seminars to support in sales leads generation, exchange and improve technical knowledge and promote the company's products and branding. Analyse current marketplace and provide feedback on any important market and competitive information. Identify new opportunities for business innovations and new products applications in the market, provide feedback and information to company management on market trends, needs and competitors activities A degree in Food Science Technology Minimum 5 years of work experience in the food application / food ingredient industry specifically in the oils & fats, confectionery or bakery. Strong knowledge in oils & fats, confectionary, bakery or culinary production, technology and industry of Oils and Fats products. Possess excellent communication skills and able to present to internal and external parties. Strong analytical skills, critical thinking and problem-solving skills; ability to influence and work in cross functional teams Strong Communication and Customer Service skills Proven Sales experience and Sales Management skills Excellent interpersonal and relationship-building abilities Self-motivated with a results-driven approach Minimal 2 years of experience in cement industry or construction industry mandatory Having your own transportation
Showing 7 Mandarin Speaker Junior Technical Support Engineer jobs in Jakarta Utara
Network & Technical Support
Posted 1 day ago
Job Description
Qualifications :
- Bachelor's Degree in Informatics Engineering / Computer Engineering
- Minimum 1 year of experience
- Basic knowledge of Networking (TCP / IP, Switching, Routing, Cabling; Mikrotik preferred)
- PC & Printer installation (hardware & software), printer sharing, CCTV setup
- Database knowledge (SQL preferred)
- Remote network configuration
Job Description :
Junior Technical Support Enggine
Posted 1 day ago
Job Description
WFO at Kemayoran
Section Head Engineering Technical Support
Posted 1 day ago
Job Description
Customer Support
Posted 1 day ago
Job Description
Job Description :
Qualifications :
Manager, Customer Technical Support
Posted 1 day ago
Job Description
Grow your career with us
You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you and exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.
Responsibilities :
You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities
To be successful in this role, it is recommended that you should have the following skills and qualifications :
Disclaimer :
When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.
Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.
Thank you for considering a career with RGE.
Technical Support Staff Area
Posted 1 day ago
Job Description
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Sales and Technical Support
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