System Analyst

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Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you : builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description : System Analyst plays a pivotal role in ensuring timely and successful implementation of solutions for clients. They actively participate in product requirement meetings, product demos, and coordinate with project management to align development efforts with client requirements. This role involved creating detailed documentation, including mandays and timeline plans, as well as comprehensive project / client documentation to facilitate smooth project execution and client satisfaction.

• Ensure timely implementation of solutions for clients.
• Attend product requirement meetings and product demos.
• Coordinate with project management to define development efforts and timeline requirements.
• Create mandays and timeline documentation for project planning.
• Develop Project / Client documentation including gap analysis, project objectives, business requirements, Entity Relationship Diagrams (ERD), flowcharts, Functional Specification Document (FSD), and Business Requirement Document (BRD).
• Detail tasks for implementation by development teams or implementors.
• Ensure the Customer Experience team handles client interactions smoothly for after-sales service.

Requirements

What You Will Get

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don’t forget to check our Recruitment FAQ at (ENG) or (INA) to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!

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