Operations Admin (Scheduler)

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Operations Admin for Scheduling (Scheduler) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Key Responsibilities:

• Coordinating the scheduling of GPS tracking unit fitments to customers.

• Communicating with customers to confirm fitment appointments and provide updates as needed.

• Collaborating with suppliers to ensure timely delivery of GPS tracking units.

• Communicating with internal departments to ensure the smooth delivery of fitment operations.

• Managing the fitment scheduling system, including data entry and reporting.

• Monitoring and reporting on fitment progress to ensure timely completion.

• Identifying and resolving any scheduling conflicts or issues.

• Maintaining accurate and up-to-date records of fitment appointments and status.

• Adhering to all company policies and procedures related to fitment scheduling.

• Providing excellent customer service and support to ensure customer satisfaction.

Qualifications:

• Has conversational level of English language skill.

• Minimum of Diploma Degree (D3) or equivalent.

• At least 1 years of experience in scheduling or a related field.

• Strong computer skills, including proficiency in scheduling software.

• Excellent organizational and time-management skills.

• Ability to work effectively in a fast-paced, deadline-driven environment.

• Strong attention to detail and accuracy.

• Ability to communicate effectively with all levels of the organization and with customers.

• Ability to work independently and as part of a team.