Job details
Salary : ₹12,973 – ₹36,250 a month
Job Type : Full-time, Regular / Permanent
Benefits
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Full Job Description
KRA :
Manage technical aspects of the electronic technology products of customersSign Up AMC’s with customers, generate new leads for AMCManage day to day activities of the East BranchPlan AMC’s / Service Visits of Teams on a Monthly BasisConduct System SetupsManage Hotel / Resort visits & verify each expense statement raised to the finance departmentCoordinate with suppliers for warranty & replacementsPrepare AMC / WRR Reports and submit it to the finance departmentManage Customer EscalationsTECHNICAL SKILLS :
Past Experience in OEM / Hospitality Industry is preferredExperience of minimum two years in dealing with AMC’s & Service ContractsShould have experience in handling customer’s technical escalationsShould be well versed with MS Office, MS Windows & ERPRELEVANT Requirements :
Willing to travel extensivelyExcellent Communication skills both verbal & written in Hindi & English, Bengali and other regional Eastern Languages will be a bonusSelf-Motivated & Self Driven Person who has ability to manage both teams in person and remotelyExceptional Leadership SkillsTarget OrientedStrong Organizational SkillsStrong Time Management SkillsCurrent Location should be in KolkataKnowledge of Eastern Indian States would be a bonus.Educational Background :
BE / B.Tech / Diploma in Electronics / IT / Electrical Computer NetworkingIndustry Knowledge :
Computer Hardware / Networking Support / IT supportSchedule :
Monday to FridayWeekend availabilityExperience :
OEM / AMC or Hospitality : 2 years (Preferred)Language :
English (Required)Willingness to travel :
75% (Required)Candidate who is a local resident of either West Bengal / Odisha or other North East State and is willing to re-locate to Kolkata and travel extensively will be preferred, the person will be entirely heading North-East India should know more than 3 languages will be a bonus.
Hiring Insights
Hiring 1 candidate for this role
Job activity
Posted 5 days ago
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