Customer Service and Operations Executive (Remote)

Are you ready to become part of a brand that's redefining luxury and comfort in homes? At Weavve, our mission is to transform homes into havens of relaxation and make a good night’s sleep accessible to everyone; and we're searching for individuals who are just as passionate about making this a reality.

In our endless search for simple yet appealing home products, we were often faced with frustration and were disappointed at what was available in the market. As such, we started Weavve in 2019 and have stood firmly by one belief since : each Weavve essential is designed to be exactly what we’d enjoy using in our very own homes.

What you’ll get

• Flexible work arrangements where appropriate
• Exposure to meaningful, challenging work that stretches you
• A fast-paced, high-energy environment perfect for quick learners
• Opportunities for growth and skill enhancement
• Autonomy and ownership, without bureaucracy
• A friendly, supportive and collaborative team that values innovation and initiative

What you’ll do

Weavve is a multi-channel business spanning both B2C and B2B segments, across e-commerce and physical retail. We are looking for a highly organized and proactive Customer Service and Operations Executive to support day-to-day operations within our eCommerce and retail business. This role ensures that orders run smoothly, inventory and product data stay accurate, and our customers receive exceptional service. The ideal candidate excels at multitasking, thrives in fast-paced online retail environments, and is comfortable working with digital tools and eCommerce platforms.

Your roles and responsibilities will include :

Customer & Marketplace Support

Order & Fulfillment Support

Inventory & Product Management

Operations & Administrative Support

Who you are and what you bring

We’re not looking for someone with every single skill checked off. What matters most to us, is good attention to detail, a customer first mentality and a learning mindset.

Bonus Qualifications