Direct Contract, Field Collector Recovery, Risk Management Group
DBS BankIndonesia3 hari yang lalu
Uraian TugasMinimum experience : 3–5 years in the collections field. Bachelor’s Degree preferred; equivalent experience considered. Previous experience in the banking industry or similar industry. Ability to work independently and quickly adapt to new processes and systems. Positive attitude : proactive and solutions‑oriented approach. Ownership of results : strong sense of responsibility and accountability for achieving targets. Proven track record in the collections field, with experience handling collections processes and customer negotiations.
Collection Process Improvement Specialist
Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. We provide an independent review and challenge to business to ensure that an appropriate balance is considered in risk / return decisions. In addition, RMG is responsible for monitoring and reporting on key risk issues of the bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.
Responsibilities
- Achieve productivity target and team target according to responsibility assignment from management.
- Conduct visits to customers based on assignment and give information to customers accurately and clearly.
- Implement the code of conduct in collection activity.
- Inform supervisor or manager to investigate suspected / fraud accounts.
Requirements
Primary Location
Indonesia
Schedule
Regular
Job Type
Full‑time
Job Posting
Nov 18, 2025
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