Analyst, Treasures Relationship Manager, Medan Imam Bonjol, Consumer Banking Group

Analyst, Treasures Relationship Manager, Medan Imam Bonjol, Consumer Banking Group

Join to apply for the Analyst, Treasures Relationship Manager, Medan Imam Bonjol, Consumer Banking Group role at DBS Bank

Sep 3, 2025, 9 : 55 : 23 PM

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Develop action plan to achieve and exceed revenue / new customer acquisition targets set for the year
• Acquire new customers and constantly maintain / upgrade existing customers' portfolio. Work closely with TFO to achieve targets set
• Provide excellent service to customers (both existing and potential) by keeping close relationship and managing their investment portfolio, e.g. conduct regular meetings to assess customers’ banking needs to maximise cross selling opportunities to market bank's products and service
• Implement sales process framework, ensure customers fully understood the offered product and ensure customers' investment profile suit the product so that there are no miss selling incident
• Ensure customer complaint are handled properly and timely
• Be updated in competitors' offerings on regular basis
• Ensure KYC / Money Laundering Prevention is strictly complied with at all times (including maintaining regular contact with customers for periodic review) and uphold integrity and honesty as bank staff at all times
• Assist Team Leader and CBG Business Manager in achieving the team and branch target

Requirements

Primary Location

Indonesia

Schedule

Regular

Job Type

Full-time

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