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Field Service Engineer

Field Service Engineer

MindrayDaerah Khusus Ibukota Jakarta, Jawa, Indonesia
3 hari yang lalu
Uraian Tugas

Qualifications

  • Bachelor Degree or above, majoring in Medical, Technical Bio-medical, or related field.
  • Over 5 years working experience as Field Service Engineer, handling IVD products (Hematology, Chemistry, Immunoassay).
  • Intermediate English speaking and writing skills.
  • Proficient at Microsoft Office software and internal sales management system, preferably experienced in SAP operation.
  • Domicile in Jakarta.

Responsibilities

  • Provide services including installation, troubleshooting, etc. as per customer’s request.
  • Handle and follow up customers complaints through phone, mail or other in timely and effective manner. Ensure customer’s satisfaction.
  • Generate revenue from distributors, end users for service contract, spare parts, labor service, upgrade, etc.
  • Coordinate with distributors and other related departments to follow up complicated problems as well as big projects.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Manufacturing

    • Industries

  • Medical Equipment Manufacturing

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    Buat peringatan pekerjaan untuk pencarian ini

    Field Service Engineer • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia