We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Product Trainer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities
- Identify internal and external training needs, develop training programs, assess understanding and conduct refresher sessions as needed
- Designing and executing quality training to internal and external clients across different markets as needed
- Conducting onboarding / induction training sessions for new hires
- Provide weekly classroom training and onsite / online training to internal and external clients
- Maintain effective communication with customers to establish further training needs
- Gather feedback on customers and propose solutions to gaps
- Evaluate the effectiveness of training and modify materials and processes as appropriate
Type of Training
Induction : Company and Product IntroductionNew Product LaunchIn-depth Cartrack Solutions trainingQualification
Diploma / bachelor's degree in any business related courses with outstanding academic performance or equivalent industry experienceAt least 3 years in a learning and development and / or corporate training related experiencePassionate and engaging communication skillsConfident to conduct stand-up presentationsWilling to work onsite in Jakarta and can-do field work occasionally