Service Manager-Excitation BL

Overview

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to : Regional (IMEAA) Excitation Bus Line Mgr

Hybrid work model (Hybrid, Onsite). This role contributes to the Process Automation Energy Industries Excitation Business for Asia. The position is based in Petaling Jaya, Malaysia.

You will be mainly accountable for :

Responsibilities

• Creating and driving implementation of service strategy as a member of the management team.
• Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
• Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
• Running the day-to-day service business with proper resource planning to ensure profitable growth and improvement of service productivity.
• Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
• Driving continuous improvement culture in HSE and quality to achieve service excellence in your own area of responsibility.
• Building sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.
• Responsible for Health, Safety & Environment (HSE) and all other business compliance standards and regulations in their own area of responsibility.

Qualifications

More About Us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

#J-18808-Ljbffr