Job Description
Channel Management is designing, building and optimizing the go-to-market ecosystem that connects your product / services with business customers. The focus areas fall into these buckets :
Define the right channels (Indosat Authorized Partner, Value-Added Reseller, Distributor)
Segment partners based on target industries and value proposition
Identify and attract partners that extend into priority B2B segments
Structure onboarding (contract, enablement tools, training, certifications)
Ensure alignment of partner goals with company objectives
Equip partners with sales playbooks, demo tools, and technical knowledge
Provide co-branding, co-marketing and joint go-to-market campaigns
Continuous learning through partner portals, webinars, certifications
Design tiering partner program or performance-based tiers
Incentive via rebates, marketing funds and joint campaigns
Ensure incentive scheme rewards profitable growth not just volume
Monitor pipeline contribution by channel
Track partner health : revenue contribution, activity levels, customer satisfaction
Establish conflict resolution
Ensure consistent brand and service delivery across all partner touchpoints
Use PRM (Partner Relationship Management) tools to manage onboarding and reporting
Explore cross-channel and ecosystem partnership
Continuously optimize the channel mix based on market shift
Qualifications
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Senior Management • Indonesia