System Engineer

We are looking for a dedicated System Administrator or System Engineer to join our team and provide exceptional technical assistance to clients regarding our products and services.

Responsibilities

• Provide technical assistance to clients for products & services offered by Exabytes
• Troubleshoot errors related to hosting related services (Windows & Linux)
• Provide consultation to walk-in clients
• Provide quality technical support service
• Follow up client issues and meet customer satisfaction
• Review ongoing technical issues
• Review performance metrics from the previous month
• Analyze customer feedback received over the past month
• Evaluate the efficiency of current technical issues

Requirements

Working Conditions

Employment status is Permanent Worker .

Willing to work from office or relocate to Yogyakarta.

Company Information

Exabytes is a fast-growing cloud, eCommerce, and digital solutions provider in Southeast Asia, serving more than 160,000 businesses worldwide with a focus on reliable, affordable, simple, and profitable technology solutions.

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