Established in 2018, Black Owl Indonesia is a fast-growing company from lifestyle-entertainment industry. With our vision and core values, we'll continues to create innovation in lifestyle-entertainment industry. Currently, Black Owl has 4 outlets at PIK, Kelapa Gading, Gading Serpong, Surabaya, & Medan and will open at SCBD.
Tanggung Jawab:
• Memimpin operasional harian restaurant
• Mengawasi service flow dan guest experience
• Mengelola tim floor dan briefing harian
• Menjaga standar hospitality dan brand image
• Memastikan SOP berjalan konsisten
• Monitoring kebersihan dan kesiapan area
• Handling guest complaint secara profesional
• Koordinasi dengan kitchen, bar, dan tim operasional
• Membuat laporan operasional rutin
Kualifikasi:
• Pengalaman 2 - 3 tahun di posisi Supervisor, Floor Manager, Club Manager, atau sejenisnya
• Berpengalaman di restoran, lounge, club, atau hospitality premium
• Leadership kuat dan terbiasa hands on
• Komunikasi baik dan problem solving mindset
• Terbiasa bekerja di lingkungan fast paced
• Bersedia bekerja sesuai jam operasional
Restaurant Manager • Surabaya, East Java, Indonesia