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Network Monitoring
Network MonitoringPT Cyberindo Aditama (CBN) • South Jakarta, Jakarta, Indonesia
Network Monitoring

Network Monitoring

PT Cyberindo Aditama (CBN) • South Jakarta, Jakarta, Indonesia
15 hari yang lalu
Uraian Tugas

Deskripsi Pekerjaan:

  • Melakukan koordinasi dan memastikan setiap insiden ditindaklanjuti oleh pihak terkait sesuai dengan batasan yang berlaku
  • Mengawasi sistem monitoring agar setiap insiden dapat ditangani secara efektif dan efisien
  • Merespon setiap alert yang muncul, melakukan pemilahan awal dan mendelegasikan ke pihak terkait untuk ditindaklanjuti lebih lanjut
  • Melakukan dokumentasi terhadap setiap insiden, waktu penanganan dan akar permasalahannya
  • Membuat laporan kerja tim diberikan ke atasan langsung sesuai dengan target waktu yang ditentukan.


Kualifikasi:

  • Minimal pendidikan terakhir D3 di bidang IT
  • Minimal 1 tahun di bidang pekerjaan yang sama
  • Troubleshooting & Root Cause Analysis
  • Mampu menganalisis alarm, event, dan trap untuk menentukan prioritas (critical, major, minor, warning).
  • Mampu untuk membedakan antara symptom (lambat) dan root cause (congestion, loop, hardware failure).
  • Memiliki eknik baselining – membandingkan metrik saat ini dengan pola normal historis. Menggunakan traceroute, MTR, dan path analysis untuk menemukan titik kegagalan.
Buat peringatan pekerjaan untuk pencarian ini

Network Monitoring • South Jakarta, Jakarta, Indonesia

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