KAM GrabFood Mid Market Segment

Overview

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Role :

We are looking for a candidate to help us build strategic relationships with high-profile merchants and increase revenue. As a Key Account Manager, you will cultivate and expand our most important merchant relationships. We are looking for individuals who independently move quickly and deliver results. We want team members who value challenges and are excited to join our growing Merchant Organization and contribute to our collective success. You will be based onsite in Grab Jakarta.

The Critical Task you will Perform :

• You will be reporting to Mid Market KAM Lead, GrabFood
• Engage with merchants, listen to their needs, and maintain experience establishing communication and engagement with prospects.
• Create impactful campaigns through co-marketing partnerships to benefit both customers and partners.
• Use data-driven insights to assess ROI and KPIs, aiming to increase basket size and foster loyalty.
• Collaborate with operations and customer service to uphold service and food quality among partners.
• Help build a strong team and establish processes to effectively serve and grow our main merchant relationships.

Qualifications

What Essential Skill you will Need :

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer :

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Computer Software & Networking 101-1,000 employees

#J-18808-Ljbffr