IP Engineer

IP Engineer

Overview of Position

The IP Engineer is an individual contributor with advanced background in IP Network Engineering design, implementation and operation.

The primary objective of the IP Engineer within the Edge Network Engineering team is to properly identify customer requirements and establish and deploy a solution which meets the customer’s needs and expectations. This will require disciplined compliance with change management best practices while working both independently and with cross-functional teams; this role will have opportunities to coach team members on complex technical issues, interface with other engineering and support groups internally, and engage with customer IT personnel on complex network / system performance and troubleshooting efforts.

This IP engineer position provides customer facing global IP network design and implementation, hardware selection and configuration standardization as it relates to network routing protocol, switching and security methodology. As part of the Edge Network Engineering team, the role also includes Tier 4 escalations from the global support organization as well as providing pre-sales technical consultation alongside Sales and Solutions / Systems Engineering teams.

What you will do :

• Build and maintain customer’s IP network infrastructure within Speedcast Edge network
• Enforcing Cyber Security policies and hardening of non-core managed network devices
• Contributes to the development of customer-facing solutions in coordination with Sales / Sales Engineering, Product / Edge Network Engineering teams to ensure optimal solution and supportability
• Ensure that all engineering parameters and configurations meet the client’s requirements and are being fulfilled on a timely basis
• Provide 4th level technical escalation support by providing end-to-end subject matter expertise
• Design and implement customer functional networks such as LAN, WAN, SD-WAN, QoS, and Security / VPN
• Collaborate with other Engineers around the globe in the design and deployment of new services and / or enhancements / changes to existing network services
• Advise and recommend technical solutions that will enhance, increase levels of redundancy, survivability and add flexibility to existing global Speedcast systems, network and VSAT Platforms
• Coach and mentor team members on complex technical issues to deliver the highest level of service to our customers
• Assist in strengthening IP expertise within the Edge Network Engineering and Customer Support Teams
• Assist in the development or improvements of network operational best practices and processes to customer network performance, capacity and scalability
• Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services. Coordinates the implementation of agreed remedies and preventative measures. Analyzes patterns and trends
• Controls, updates and distributes new and revised quality, configuration and services standards, including technical changes, and maintains documentation

What we need from you :

Working at Speedcast :

At Speedcast, we want people that like adventure. Who are motivated by work that takes uncommon ingenuity and thinking outside the box. Who relish the idea of working in an industry undergoing massive transformation. If you want to be part of a global team responsible for connecting the world, then you’re in the right place.

We're always pushing forward, never standing still. When people rely on you and your team to stay connected, it brings everyone closer together. We’re united by the adrenaline of high-stakes projects and our love of getting the job done right. You will experiment, learn and grow here, right alongside us, every single day.

Find great opportunities to make an impact. We have a "one team, one dream" mentality. We work together to make great things happen. Working at Speedcast isn't just a job, it's a career that you can take to new levels.

Top reasons why people love working at Speedcast :

Our global presence – you get to work with clients and colleagues all over the world, in every continent

Talented teammates – your co-workers are the best and brightest in the industry

Industry leadership – be part of the latest advancements shaping the future of communications

Ability to develop skills – work across departments to gain new skills and valuable experience

Choose your environment – we have an environment to fit your temperament. Choose between a traditional desk job or work in the field.

Grow your career - Guide your career in the direction you want. Gain new titles and responsibilities through our internal promotion system.

Work on diverse projects – every day is different with our customers from a range of industries around the world