Relationship Manager

Overview

PT Bank Nationalnobu Tbk (NobuBank) is dedicated to addressing the diverse banking needs of today's society. With the vision of achieving global standards, Nobu Bank continuously enhances its products and services while improving their quality. Leveraging rapid digital advancements, Nobu Bank is committed to being accessible through evolving electronic channels that cater to the increasing mobility and internet-based service preferences of the public. Nobu Bank is licensed and supervised by OJK and BI, and is a participant in the LPS guarantee program.

Role Description

This is a full-time, on-site role for a Relationship Manager located in Bandung. The Relationship Manager will be responsible for building and maintaining strong relationships with clients, managing client portfolios, and ensuring customer satisfaction. Day-to-day tasks include identifying client needs, offering suitable financial products and services, conducting periodic reviews of client accounts, and addressing any client inquiries or issues. The role also involves collaborating with other departments to coordinate client services and support business development efforts.

Responsibilities

• Build and maintain strong relationships with clients
• Manage client portfolios and ensure customer satisfaction
• Identify client needs and offer suitable financial products and services
• Conduct periodic reviews of client accounts
• Address client inquiries or issues promptly
• Collaborate with other departments to coordinate client services and support business development efforts

Qualifications

Seniority level

Employment type

Job function

Industries

Location : Bandung, West Java, Indonesia

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