Live Streaming - Coordinator

Live Streaming Coordinator - Supervisor Level

Responsibilities :

• Coordinate with hosts in product selection and organize key selling points for each live session to ensure accurate and error-free information delivery.
• Manage and maintain the safety, aesthetics, and cleanliness of samples and assets within the live streaming studio.
• Collaborate in live streaming preparation, promotional announcements, and assist in short video shooting.
• Assist hosts in showcasing products during live streaming and manage the pickup and return of samples both on and off the set.
• Actively participate throughout the live session by engaging with hosts and audiences to create an interactive atmosphere and drive audience engagement.
• Post-streaming, be responsible for organizing and collecting broadcast samples, listing any missing items, and coordinating with the finance team.
• Handle inquiries, complaints, suggestions, and feedback from hosts, and resolve issues by providing appropriate solutions.
• Direct interaction : Assist hosts in crafting dialogue scenarios and boosting order conversion during live streaming.
• Act as a backup host : Support the host during live sessions when needed and help achieve business results in the role of Live Streaming Operator.
• Optimize live streaming scripts.
• Monitor live streaming data on the main screen.
• Create reports and analyze live streaming performance.

Requirements