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Client & Admin Assistant

Client & Admin Assistant

IBMCJakarta, Jakarta, ID
30+ hari yang lalu
Jenis pekerjaan
  • Quick Apply
Uraian Tugas

Core Responsibility :

  • Reply to incoming inquiries from clients, partners, or prospects via email, chat, or other communication channels
  • Make appointments for the management team of in-house media platforms
  • Track partnership deals, including status updates, follow-ups, and documentation
  • Prepare quotations for potential partners or clients based on provided pricing structures
  • Draft and finalize contracts for confirmed deals and ensure proper documentation
  • Track payments from affiliate partners listed on https : / / fundedtrading.com / and ensure timely reconciliation
  • Coordinate with internal teams for updates related to appointments, deals, or payment issues
  • Maintain organized records of all communications, contracts, and payment statuses related to partnerships and affiliate deals.

Requirements

  • Minimum 3 years of professional experience in client servicing, account management, business operations, or a similar coordination role
  • Experience working with vendors and freelancers, particularly in creative or service-based industries (e.g., PR, video production, review management).
  • Prior exposure to B2B environments and working directly with clients on proposals, upsells, and long-term relationship building.
  • Demonstrated ability to manage multiple projects and timelines, especially coordinating between different teams (sales, execution, creative).
  • Comfortable handling client onboarding processes, setting up communication pipelines, and monitoring follow-ups.
  • Familiarity with basic financial processes like issuing invoices, tracking payments, and managing financial records.
  • Proficiency in common business tools (e.g., Google Workspace, Microsoft Office, Trello / Asana, Slack, CRM tools like HubSpot or Zoho).
  • Experience participating in or contributing to sales and strategy discussions, offering insight into client behavior or market feedback.
  • Fluency in English and Bahasa Indonesia, both written and spoken.
  • Based in Indonesia, with flexibility for remote work and occasional in-person meetings.
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