Field Service Engineer

Field Service Engineer

About the Role

Location Indonesia Jakarta Raya Jakarta Company PT Siemens Energy Indonesia Organization Grid Technologies Business Unit Service Full / Part time Full-time Experience Level Experienced Professional A Snapshot of Your DayThe Field Service Engineer's immediate supervisor is the Head of Field Service for the Asia Pacific region. This means the FSE will take direction, provide updates, and receive guidance from the Head of Field Service in this region and involves collaborating with various teams on different levels: How You’ll Make an Impact

• Provide Technical Field Advice, Supervision and perform installation, commissioning, maintenance, upgrades, refurbishment, and repair of high voltage transmission equipment and systems in the field.
• Conduct solving and diagnostics of high voltage transmission equipment to identify and resolve technical issues.
• Provide technical support and expertise to customers, field service engineers, and other internal collaborators (including offer and project management teams)and collaborate with engineering and Sales & PM teams to provide feedback and recommendations for product improvements and modifications.
• Develop and maintain comprehensive documentation related to field service activities, including service reports, time sheets, maintenance logs, method statements, HSE reports, and equipment records.
• Acts as the Siemens Energy representative on site, coordinating responsible job scope and giving final approval and sign-off for works completed at site and train and mentor junior field service engineers
• Provide training to customers on routine maintenance tasks and gives to internal and external customer happiness by driving service work according to customer order and expectations
• Applies and adheres to Quality and HSE (Health, Safety, and Environment) protocols and regulations while working on high voltage transmission systems and equipment.

What You Bring

• Electrical Degree or equivalent experience with more than 4 years’ working experience in field service engineering within the high voltage transmission industry (including ‘hands-on’ experience with new installations and service)
• In-depth knowledge of high voltage transmission equipment, such as transformers, AIS & GIS switchgear, circuit breakers, and related control systems.
• Proficiency in diagnostic tools, testing equipment, and software (including remote headset technology) used in the high voltage transmission industry.
• Strong problem-solving and fixing skills, with the ability to work independently in demanding field environments.
• Ability to improvise and willingness to experience unpredictable situations
• Any certification related to Siemens Energy GIS, AIS, or power transformers would be an added advantage.
• Willingness to travel locally and regionally to various field locations and work flexible hours as needed