Relationship Manager

Head of Coordinator Area Java, Sumatra and Bali

PT Bank Panin Tbk is one of Indonesia's leading commercial banks, established in 1971, and the first bank to go public on the Jakarta Stock Exchange in 1982. Known for its strong capital structure and high Capital Adequacy Ratio (CAR), the bank navigated the post‑1998 economic crisis without requiring government recapitalization. Panin Bank offers a comprehensive range of retail banking products and services, supported by an extensive network of nearly 350 branches, over 16,000 ATMs, and modern digital banking services such as Internet Banking, Mobile Banking, and Phone Banking. The bank's mission is to serve as a “National Bank” within Indonesia's banking architecture, aiming to expand its market share while contributing to the nation’s economic growth.

Role Description

This is a full‑time, on‑site role based in Jakarta. The Relationship Manager will be responsible for building and maintaining strong client relationships, identifying banking needs, and offering tailored solutions to meet customer requirements. Daily tasks include reaching out to potential clients, analyzing financial information, promoting retail and commercial banking products, and ensuring customer satisfaction through exceptional service. The role involves meeting performance objectives, complying with banking regulations, and contributing to the bank’s business growth strategy.

Qualifications

• Customer relationship management, communication, and interpersonal skills
• Financial analysis, banking products knowledge, and business development skills
• Problem‑solving, decision‑making, and organizational skills
• Proficiency in banking software and digital tools
• Ability to work collaboratively within a team and achieve performance targets
• Bachelor’s degree in Finance, Business, Economics, or a related field
• Experience in retail or commercial banking is advantageous
• Fluency in Bahasa Indonesia and English is preferred

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