Head of Operations - Maritime Logistic

Overview

Our client is seeking a highly capable and hands-on Head of Operations to lead, manage, and streamline all facets of daily tug and barge operations. This strategic role demands a professional with extensive maritime logistics experience, operational leadership skills, and a deep understanding of vessel utilization, turnaround efficiency, and crew coordination.

The Head of Operations will be instrumental in ensuring the smooth execution of inter-island shipping and transshipment services, aligning field operations with commercial goals while maintaining high standards of safety, compliance, and cost-effectiveness.

Key Responsibilities

• Operational Oversight
• Lead and coordinate all day-to-day tug and barge operations, ensuring optimal fleet utilization, on-time cargo delivery, and operational efficiency.
• Supervise voyage planning, scheduling, dispatch, and routing to meet service-level commitments and client expectations.
• Collaborate with fleet management, HSE, and technical teams to ensure seamless execution of shipping activities.
• Process Optimization & Efficiency
• Analyze operational workflows and implement process improvements to reduce downtime, fuel consumption, and logistics costs.
• Monitor KPIs such as fleet turnaround times, vessel availability, and voyage profitability.
• Leverage data and digital tools to improve visibility and decision-making across operations.
• Team Leadership & Performance Management
• Manage and mentor operational staff including dispatchers, port coordinators, marine superintendents, and vessel crews.
• Establish clear performance targets and ensure accountability across the operations team.
• Foster a culture of operational excellence, teamwork, and continuous improvement.
• Stakeholder Coordination
• Serve as the primary point of contact for internal and external operational matters, including coordination with clients, port authorities, agents, and service providers.
• Ensure alignment between operations and commercial teams to meet contractual commitments and resolve service issues.
• Compliance & Safety Assurance
• Ensure that all operational activities comply with local and international maritime regulations, company safety standards, and environmental guidelines.
• Support the HSE and compliance teams in audits, inspections, and incident investigations.
• Promote a strong safety culture onboard vessels and at shore facilities.
• Resource & Cost Management
• Oversee operational budgeting, cost tracking, and resource planning.
• Identify and control cost drivers without compromising service delivery or safety.
• Coordinate with the procurement and technical departments for the timely availability of spare parts, consumables, and service needs.

Qualifications and Experience

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