Cloud Support Engineer (Technical Support)

Showing 12 Cloud Support Engineer Technical Support jobs in Jakarta Utara

Network & Technical Support

Posted today

Job Description

Qualifications :

• Bachelor's Degree in Informatics Engineering / Computer Engineering
• Minimum 1 year of experience
• Basic knowledge of Networking (TCP / IP, Switching, Routing, Cabling; Mikrotik preferred)
• PC & Printer installation (hardware & software), printer sharing, CCTV setup
• Database knowledge (SQL preferred)
• Remote network configuration

Job Description :

Troubleshoot and repair hardware (PC / Laptop, Printer, Switch, Attendance Machine, Monitor, CCTV, Network Cables).

Troubleshoot and repair software (Windows, MS Office, Drivers, Network Systems, Antivirus, Email).

Perform regular maintenance on servers, networks, and CCTV across Agung Logistics locations.

Junior Technical Support Enggine

Posted today

WFO at Kemayoran

Section Head Engineering Technical Support

Posted today

Job Description

Minimum D3 from Electrical Engineering

Minimum 2 years experiences with similiar position

Having good communication, leadership, analytical skills and being willing to work in a team

Having Experience as Plan Engineer at Least for building maintenance and Electrical / Mechanical / Civil

Skilled in Ms. Office

Will be work in Tanjung Priok, Jakarta Utara

Customer Support

Posted today

Job Description

Job Description :

Handle customer inquiries, requests, and complaints across various channels (chat, email, phone, social media).

Provide accurate and clear information about products, services, prices, stock, or promotions.

Assist with order, return, refund, or warranty processes in line with company procedures.

Record customer interactions in the system / CRM and coordinate with internal teams to resolve issues.

Maintain friendly, professional communication and contribute to achieving customer satisfaction targets.

Qualifications :

Diploma or Bachelors' Degree.

English proficiency and / or prior experience in retail, e-commerce, or fashion.

Excellent communication skills, friendly, and clear both verbally and in writing.

Service-oriented with patience, empathy, and strong problem-solving skills.

Detail-oriented, responsive, and able to work under pressure and achieve targets.

Proficient in using computers and basic applications (chat, email, CRM, etc.).

Manager, Customer Technical Support

Posted today

Grow your career with us

You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you and exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Responsibilities :

You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities

Work closely with commercial team together by providing product introduction and recommendation to customers, develop new customers and maintain existing customer's relationships by offering technical solutions.

Evaluate and understand on customer needs, provide suitable product recommendation and technical service solutions to customers and foster good customer relationships.

Work closely with internal stakeholders (commercial, R&D, QA / QC, plant operation) as needed in driving customer projects, product development and application development.

Conduct product testing / trials at customers' sites, conduct workshops for internal and / or external customers as required. Plan, support and drive customer innovation program together with sales and R&D.

Develop sales tools, e.g. presentations, brochures, product application information for existing and new products

Participate in related industry exhibitions, conferences and seminars to support in sales leads generation, exchange and improve technical knowledge and promote the company's products and branding.

Analyse current marketplace and provide feedback on any important market and competitive information.

Identify new opportunities for business innovations and new products applications in the market, provide feedback and information to company management on market trends, needs and competitors activities

To be successful in this role, it is recommended that you should have the following skills and qualifications :

A degree in Food Science Technology

Minimum 5 years of work experience in the food application / food ingredient industry specifically in the oils & fats, confectionery or bakery.

Strong knowledge in & fats, confectionary, bakery or culinary production, technology and industry of Oils and Fats products.

Possess excellent communication skills and able to present to internal and external parties.

Strong analytical skills, critical thinking and problem-solving skills; ability to influence and work in cross functional teams

Disclaimer :

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.

Technical Support Staff Area

Posted today

Sales and Technical Support

Posted today

Job Description

Strong Communication and Customer Service skills

Proven Sales experience and Sales Management skills

Excellent interpersonal and relationship-building abilities

Self-motivated with a results-driven approach

Minimal 2 years of experience in cement industry or construction industry mandatory

Having your own transportation

Job Description

Responsibilities :

Perform regular assessments and documentation of server and storage conditions.

Conduct preventive and corrective maintenance for Dell systems.

Monitor system health, capacity, and backup performance.

Ensure OS, firmware, and configuration compliance.

Identify and report hardware anomalies or failures.

Maintain accurate records of maintenance and system updates.

Requirements :

Minimum

Diploma (D3)

in Information Technology, Computer Engineering, or related field.

3 years of experience in server or storage support.

Familiar with Dell systems (PowerMax, Unity XT, or similar).

Knowledge of OS, firmware, and system monitoring tools.

Good analytical and documentation skills.

Willing to work in rotating (24 / 7) shifts.

Willing to work under a 1-year project-based contract.

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