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Salesforce Administrator

DVI Solutions AsiaDaerah Khusus Ibukota Jakarta, Jawa, Indonesia

24 hari yang lalu

Uraian Tugas

Overview

Company Summary : Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Position Overview : We are looking for an experienced Salesforce Administrator to join our team in a functional consultant capacity. The ideal candidate will have a strong background in administering and optimizing Salesforce platforms, particularly across Sales Cloud, Service Cloud, and Revenue Cloud. This role will be central to managing the day-to-day operations of our Salesforce system, gathering business requirements, and ensuring effective system usage across teams.

Responsibilities

Administer and maintain the Salesforce platform (Sales Cloud, Service Cloud, Revenue Cloud)
Act as a functional consultant, working closely with stakeholders to understand and translate business needs into Salesforce solutions
Create and manage reports, dashboards, workflows, validation rules, and automations
Perform user management (profiles, roles, permissions) and system configurations
Collaborate with cross-functional teams to implement new features, enhancements, and integrations
Ensure data accuracy, integrity, and ongoing data hygiene within the Salesforce platform
Provide training and support to users, improving adoption and best practices
Assist in testing, documentation, and change management for Salesforce-related projects

Qualifications

Skills and Qualifications :

3-5 years of hands-on experience as a Salesforce Administrator or Functional Consultant

Proven expertise in Sales Cloud, Service Cloud, and Revenue Cloud

Strong understanding of Salesforce configuration, automation tools (Flow, Process Builder), and standard objects

Experience with user support, training, and system troubleshooting

Ability to gather and document business requirements and propose Salesforce-based solutions

Salesforce Administrator Certification (ADM 201) is required; other Salesforce certifications are a plus

Excellent communication, problem-solving, and stakeholder management skills

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Additional information

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Other

Industries : IT Services and IT Consulting

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Salesforce Administrator • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia