Technical Account ManagerWowrack Indonesia • WorkFromHome, Jawa, Indonesia

Technical Account Manager

Wowrack Indonesia • WorkFromHome, Jawa, Indonesia

8 hari yang lalu

Uraian Tugas

Company Overview

Wowrack is reliable and professional in providing the best Cloud, Managed Service, and Connectivity solutions for over 10 years. Our data centers have spread throughout the world, like Seattle in USA, Jakarta and Surabaya in Indonesia, Singapore, Hong Kong, Buffalo New York, and Dallas Texas, enabling us to deliver top‑notch services to our clients worldwide.

Position Overview

The Technical Account Manager will be responsible for managing all pre‑sales projects that are customer related.

Responsibilities

Bridge the communication between Sales and Support Team
Ensure all processes of the customer’s requirement are executed smoothly
Provide full reports on all projects’ progress
Create Cloud Topology, architect solutions, and handle assessments converted to Project
Lead kick‑off meetings and track on‑going client‑related projects up to completion and documentation
Learn new technologies related to cloud and virtualization management, migration, and deployment

Requirements

Years of proven responsibilities as a Project Administrator engaged in the IT sector

Excellent understanding of hardware, software development and web technologies

Strong experience in IT assessment, topology drafting, and solution formulation

Strong experience in operating Linux and Microsoft Operating Systems

Strong experience in deploying and managing GCP, AWS, and AliCloud

Strong experience in operating Hypervisors (HyperV, VMWare, Proxmox, XenServer, LinuxKVM, Virtual Box)

Strong experience in hosting area (platform management, domain, and migration)

Strong experience in data center area (technical, remote hand, monitoring)

Willing to be placed in Jakarta (hybrid working environment)

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industry

IT Services and IT Consulting

Location

Jakarta (hybrid)

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