Sales Executive / Assistant Sales Manager / Sales Manager (Corporate Segment)

Job Description

• Answer incoming phone calls in a pleasant manner using the Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure.
• Coordinate all group arrangements.
• Work with group contacts to facilitate program planning and requirements.
• Communicate group needs and specifications to all relevant departments.
• Follow up with post-conference reports and review group billings.
• Input all group bookings and update booking activities in the system on a weekly basis.
• Prepare reports, maintain accurate records, and implement a filing system for the hotel’s sales administration process.
• Maintain gift inventory and coordinate the sending of gifts to clients.
• Arrange site inspections for potential clients.
• Promote positive relations with clients and attend to all requests expediently and courteously.
• Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management.
• Upsell and promote the hotel’s facilities and services at every available opportunity in order to maximize sales revenue.

Qualifications

Additional Information

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can consider them.