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Senior Analyst - Claims Advisory
PT Marsh IndonesiaWorkFromHome, Jawa, Indonesia14 days ago
Job descriptionBachelor’s degree in Law, Insurance, Risk Management, Engineering, Finance or related fields. Minimum 7 years’ experience handling large or complex claims in brokerage, insurance, adjusting or legal roles. Strong technical knowledge of property, industrial, energy, construction or liability insurance. Excellent analytical, negotiation and communication skills in English and Bahasa Indonesia. Ability to manage multiple large cases independently and work effectively under pressure. Professional insurance qualifications such as AACI, ANZIIF, CII, AAAIK / AAIK or equivalent. Experience with multinational insurance programs, reinsurance or complex industrial sectors. Prior experience in a top broker, loss adjuster firm or insurer major loss team. Professional development opportunities, interesting work and supportive leaders. Vibrant and inclusive culture with talented colleagues creating new solutions and making an impact for clients and communities. Career opportunities and benefits to enhance your well‑being.
Role Overview
We are seeking a talented individual to join our Claims Operations team at PT Marsh. This hybrid role is based in Jakarta and requires working in the office at least three days a week.
Key Responsibilities
- Lead end‑to‑end handling of large and complex claims across Property, Energy, CAR / EAR, Marine, Liability, Cyber, Business Interruption and more.
- Review policy coverage, warranties, endorsements and exclusions to determine claim strategy.
- Coordinate and guide loss adjusters, forensic accountants, engineers, recovery specialists, surveyors and legal advisors.
- Act as primary claims advisor for key corporate accounts, providing strategic guidance and leading client meetings and negotiations.
- Negotiate settlements with insurers, reinsurers and other stakeholders to secure favorable outcomes.
- Ensure all claims processes comply with regulatory requirements and internal SOPs, maintaining accurate documentation and reporting.
Qualifications
What Makes You Stand Out
Why Join Our Team
Marsh Overview
Marsh, a business of Marsh McLennan, is the world’s top insurance broker and risk advisor. With annual revenue of $24 billion and more than 90 000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment and to hybrid work, requiring onsite presence at least three days per week.
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Analyst • WorkFromHome, Jawa, Indonesia